Case Study Ritika, an IAS officer posted as the Public Information Officer (PIO) in a state department, has been facing mounting challenges due to widespread mismanagement in handling RTI requests. Citizens frequently report delays exceeding statutory limits, incomplete disclosures, and arbitrary denials citing vague exemptions. Several RTI applications relate to public procurement, environmental clearances, and fund utilization, raising concerns about corruption and administrative opacity. Despite repeated reminders and follow-ups, the backlog of pending RTI cases has grown substantially. Some senior officials in the department discourage timely compliance, fearing that disclosure might expose irregularities and implicate influential contractors or political patrons. A few junior officers have expressed fear that strict adherence to the RTI Act could attract harassment, transfers, or litigation. Meanwhile, civil society organizations and media outlets demand transparency, timely responses, and public accountability. The state government, concerned about negative publicity and political fallout, has subtly instructed Ritika to “avoid unnecessary disclosure” and focus on maintaining departmental harmony. At the same time, the Central Information Commission and local courts are actively monitoring compliance, with some PILs filed questioning delays and partial disclosures. Questions: A. What are the ethical dilemmas faced by Ritika in this situation? B. Evaluate the options available to her and their possible consequences. C. Suggest the most appropriate course of action for Ritika based on administrative accountability and citizen-centric governance. D. Propose long-term systemic reforms to improve RTI implementation, reduce backlogs, and protect officials from retaliation while ensuring transparency and participatory governance.

Case Study You serve as the Chief Executive Officer (CEO) of a startup business that is gaining recognition in the industry. Mr. Anuj, a well-known performer, is in charge of the marketing department. He has contributed to the company's revenues by more than doubling in just one year, and you are considering giving him a promotion because of this. However, you have heard rumours regarding his behaviour with his female coworkers, specifically his propensity for making crude remarks about women, from a variety of sources. Additionally, he frequently sends lewd SMS messages to the entire team, including his female coworkers. One day, Mrs. Akshita, a member of Mr. Anuj's team, comes to you in the late evening, clearly upset. She complains about Mr. Anuj's ongoing inappropriate behaviour because he has been making unwanted overtures toward her and even attempting to touch her inappropriately in his cabin. She steps down from her position and departs your workplace. (20 marks | 250 words) (a) What are the options available to you? (b) Evaluate each of these options and choose the option you would adopt, giving reasons.

Case Study You are the head of a Non-Governmental Organization (NGO) that offers palliative care to cancer patients from the poor sections of the society. Since the last few months funding for your noble cause is dwindling due to which you are not able to fulfill the needs of the dependent people. One day, you are contacted by the owner of a big tobacco company who is willing to fund your NGO because he has to meet Corporate Social Responsibility (CSR) targets. However, over the years working with cancer patients you have developed a deep hatred for tobacco companies. Now, the owner’s offer has put you in a moral dilemma. On the one side, you detest the thought of accepting support from a company that is doling out cancer through its products, and on the other hand, you feel that the company's aid is a godsend opportunity for your NGO to provide better care to patients. (a) What are the various ethical issues involved here? (b) Will it be morally right for you to accept money from the tobacco company?

Case Study There is a disaster-prone state having frequent landslides, forest fires, cloudbursts, flash floods and earthquakes, etc. Some of these are seasonal and often unpredictable. The magnitude of the disaster is always unanticipated. During one of the seasons a cloudburst caused devastating floods and landslides leading to high causalities. There was major damage to infrastructure like roads, bridges and power generating units. This led to more than a lakh pilgrims, tourists and other locals trapped across different routes and locations. The people trapped in your area of responsibility includes senior citizens, patients in hospitals, women and children, hikers, tourists, ruling party’s regional president along with his family, additional chief secretary of the neighboring state and prisoners in jail. As a civil services officer of the state, what would be the order in which you would rescue these people and why? Give justifications.

Case Study Ms. Riya Malhotra is serving as a Sub-Divisional Magistrate (SDM) in a backward, drought-prone block where a large section of the population depends on government welfare schemes such as the Public Distribution System (PDS), pensions, and employment under MGNREGA. During a routine inspection, Ms. Malhotra discovers serious irregularities in the local PDS system. Several fair price shop dealers have been diverting subsidised food grains to the open market with the alleged connivance of lower-level revenue and supply officials. Digital records show compliance, but ground verification and beneficiary testimonies indicate widespread exclusion of genuine households. If strict action is taken immediately, such as suspension of dealers and officials, there is a risk of disruption in food supply for thousands of vulnerable families in the short term. Moreover, some of the accused officials are known to be politically well-connected, and informal messages reach Ms. Malhotra advising her to “handle the matter sensitively” to avoid controversy. At the same time, civil society organisations and local media have begun highlighting the issue, questioning the administration’s commitment to transparency and justice. With the lean agricultural season approaching, any prolonged disruption in welfare delivery could worsen hunger and distress. Ms. Malhotra must decide how to act in a manner that ensures justice, protects the vulnerable, and upholds administrative integrity. Questions 1. What are the ethical issues involved in this case? 2. What options are available to Ms. Malhotra? Examine the merits and demerits of each. 3. What course of action should Ms. Malhotra adopt? Justify your answer in terms of ethical values, public interest, and administrative responsibility.

Case Study You are the District Collector of a coastal district. A severe cyclone is expected to make landfall in your district within 48 hours. The meteorological department has issued a red alert, warning of wind speeds up to 150 km/h, heavy rainfall, and potential storm surges. Your district has a population of about 5 lakh people, with 2 lakh living in low-lying coastal areas at high risk of flooding. The district has limited evacuation centers, and moving such a large number of people on short notice poses significant logistical challenges. The district hospital is located in a low-lying area and houses 200 patients, including 50 in the ICU. Moving them would be risky and time-consuming. Additionally, there's a large fishing community that is reluctant to leave their boats and homes, as they fear looting in their absence. Many of them also doubt the severity of the weather forecast, based on past experiences where cyclone warnings didn't materialize into major events. Questions: 1. Who are the key stakeholders involved in this case? 2. What immediate course of action will you take to ensure the safety and evacuation of the population, particularly those in high-risk areas? 3. What long-term measures can be implemented to improve disaster preparedness and resilience in your coastal district?

Case Study Recently, in a tragic incident occurred in west Delhi where a 20-year-old woman was found naked and dead. She had been dragged beneath a car for 12 kilometers. According to reports, the occupants of the car, which included the son of a ruling party president, were aware that the woman was trapped under the car but chose to keep driving in order to avoid getting caught. Additionally, there is reported pressure on the police by the ruling party to resolve the case quickly and protect the accused. As a IPS officer you were given responsibility to handle the case, what would you do in this scenario?