Case Study Q. You are the Zonal Deputy Commissioner in an affluent South Delhi district. Following a tragic fire in a high-end, upscale hotel that resulted in 21 fatalities (including foreign nationals), you have been appointed as the lead officer to conduct an internal inquiry and manage the public response. Preliminary findings indicate that the hotel—originally a residential property—was converted into a commercial establishment with illegal structural additions. Multiple fire safety inspections over the last three years resulted in "Conditional Approvals," despite clear non-compliance with the National Building Code. You discover that your immediate predecessor and several junior inspectors were instrumental in "facilitating" these approvals in exchange for significant kickbacks. Furthermore, the hotel owner is a prominent businessman who is a major donor to the party currently in power. Your District Magistrate (DM) has advised you to "focus on the fire-fighting lapses" rather than the "administrative and structural failures" in your report, warning that digging too deep would create an unnecessary political storm and affect the city’s global standing. Questions: 1. Identify the ethical dilemmas inherent in this situation as a civil servant. 2. Analyse the conflict between your 'Code of Conduct' and the instructions given by your superior. 3. Evaluate the moral implications of prioritising "institutional image" over "public safety and accountability" in this context. 4. Formulate a strategic plan to address the immediate aftermath and suggest institutional reforms to prevent such incidents in the future.

Case Study As the Deputy Commissioner of Police (DCP) in a metropolitan city, you oversee the implementation of an AI-based Facial Recognition System (FRS) designed to track criminals and prevent crimes. The system, installed across public spaces, has been instrumental in reducing theft, identifying suspects, and solving pending cases. However, concerns have emerged regarding false positives, privacy violations, and potential biases in the AI’s algorithm. Recently, the system flagged Ravi, a 22-year-old college student, for allegedly being present at a protest that turned violent. Based on the AI-generated report, Ravi was briefly detained for questioning, despite his insistence that he was not involved. His family and civil society groups argue that he was misidentified due to a technical error in the AI system. Investigations reveal that multiple individuals from marginalized backgrounds have been disproportionately flagged, raising concerns about bias in AI-driven policing. The city’s administration is now divided. Some officials advocate for pausing the AI project for an independent review, citing privacy concerns and wrongful detentions. Others argue that the benefits outweigh the risks and that AI errors can be rectified over time. Meanwhile, public outrage over Ravi’s case is growing, and the police department's credibility is at stake. Questions: A. How can law enforcement balance the benefits of AI-driven facial recognition with concerns over false positives, privacy violations, and algorithmic bias? B. What ethical principles should guide law enforcement in deploying AI tools, particularly in ensuring non-discrimination and protecting marginalized communities? C. What legal, procedural, and technological safeguards should be implemented to ensure AI-driven policing remains transparent, fair, and accountable?

Sandeep Patel an IAS officer, was posted as Transport Commissioner. While performing chi’s duties he found that the whole of the Transport department including its Minister are steeped in corruption. It is widely believed that the Minister of the Department has arranged posting of ‘bad elements’ to sensitive jobs with the sole objective of facilitating rent seeking. Due to this, corrupt practices took place mainly in check-posts. There is heavy vehicle traffic to the neighbouring state which has many ports. There is a parking area where the drivers of the trucks first park the vehicle. They then collect ‘challans’ (demand note) after standing in a long queue before the window of the challan issuing officers. The driver may have to wait in the queue anywhere between 15 minutes to an hour to collect the challan from the clerk. Along with the challan amount, the truck drivers also paid an ‘extra’ amount as indicated in a coded sign language by the challan issuing staff. Further, due to the manual system, vehicles are held up for considerable time at the check-posts. In Sandeep’s place how would you try to improve the system?

Case Study Ashwani Sood is a farmer who resides in a village of moderate size in the Sitamarhi district of Bihar. He was once chosen to lead the local Panchayat. He has a 25-year-old young son Divyansh. Being the only son of the family, Divyansh was pampered and became spoilt. He was arrogant, always wanted to have his way and would pick up a fight at the slightest opportunity. A primary school teacher of the area was shot in the head by Divyansh in full view of a large number of persons. He was arrested and remained in jail, despite several attempts to come out. The MLA of the district is happened to be a part of state cabinet and is also a longtime friend of Ashwani and is currently very influential in the government. The present District Magistrate (Sanjit) has good relations with the minister as he had worked under this Minister in the secretariat before he came to this district and was also recommended by him. Later, the cabinet minister from the district called Sanjit for recommending parole to Divyansh. The Minister did not claim that Divyansh is innocent; his pleading was restricted to the circumstances the family was passing through as his mother had died recently. The Minister’s request has created a somewhat difficult situation for Sanjit. This Minister rarely intervenes in any administrative day-to-day functions. What would be the course of action should Sanjit follow and why?

Case Study: As the Sarpanch of a village Panchayat, you oversee a government-run primary school that provides midday meals to its students. Recently, a new cook was appointed as per government norms, following due process and eligibility criteria. However, it emerges that the cook belongs to a Scheduled Caste community. A section of parents, influenced by caste prejudices, begins to prevent their children from consuming the meals. As a result, school attendance drops, raising concerns about the continuity of the midday meal scheme, teacher retention, and even the functioning of the school itself. This situation threatens not just the education of children but also social harmony, inclusion, and the credibility of public welfare programs. Questions: 1. What are the ethical dilemmas faced by Sarpanch? 2. What steps can the Sarpanch take to resolve the caste-based conflict and restore school attendance? 3. How can different stakeholders support inclusive practices in public services?

Case Study Dr. Sharma, a senior scientist at a renowned biotechnology company, leads a research team developing a drug to treat a rapidly spreading variant of a new viral infectious disease. With cases increasing worldwide and in India, there's immense pressure on Dr. Sharma's team to expedite the drug trials. The company seeks to capitalize on the significant market potential and gain a first-mover advantage. During a team meeting, senior members propose shortcuts to accelerate the clinical trials and secure quick approvals. These include manipulating data to exclude negative outcomes and selectively report positive results, bypassing informed consent procedures, and using patented compounds from a rival company instead of developing their own. Dr. Sharma feels uncomfortable with these shortcuts but realizes that meeting the targets is impossible without employing such means. She now faces a difficult decision that pits scientific integrity and patient safety against market pressures and the urgent need for a treatment. 1. Who are the stakeholders involved in this situation? 2. What are the ethical dilemmas faced by Dr. Sharma? 3. What course of action should Dr. Sharma take in this scenario?

Case Study You are the District Magistrate (DM) of a tribal-dominated district. The Union Government has sanctioned a massive, multi-crore infrastructure project—a strategic greenfield expressway—that passes directly through your district. The project is critical for regional economic growth and national security connectivity. However, the proposed alignment cuts through an ecologically sensitive forest zone and requires the displacement of three ancient tribal villages. These tribes are deeply connected to the land, which holds immense cultural and religious significance for them. Under the law, the project requires approval from the local Gram Sabhas (village councils), but the tribal elders are vehemently opposing the acquisition, fearing loss of livelihood, identity, and exploitation. The situation escalates when a local NGO takes up their cause, triggering widespread protests. A video of a tribal elder weeping before local authorities goes viral on social media, causing nationwide public outrage. Meanwhile, you receive a call from the State’s Chief Secretary, emphasizing that any delay in land acquisition will lead to a massive escalation in project costs and lapse of central funds. The ruling political leadership expects you to "manage the situation swiftly" using administrative force if necessary to disperse protesters and secure the land, as elections are just six months away. (a) Identify the ethical dilemmas faced by you as the District Magistrate in this situation. (b) Evaluate the options available to you to handle this crisis. (c) Propose a comprehensive course of action that balances development goals with ethical governance and constitutional obligations toward vulnerable communities.