Case Study You have recently been appointed as a District Labour Officer in a state where tourism plays a key role in the local economy. During a routine check, you discover that a large hotel in the area has been violating the Minimum Wages Act by not paying its workers the mandated wages. The hotel owner is a powerful local political leader with strong ties to influential officials in the state. You decide to initiate a preliminary inquiry, as you have the authority to take suo-motu cognizance of such violations. However, when you approach the workers, none of them are willing to file formal complaints, fearing retaliation from the hotel management and the loss of their jobs. At the same time, your investigation catches the attention of higher authorities, who begin pressuring you to drop the inquiry, citing the hotel owner’s political influence. This situation presents an ethical dilemma. While the violation of workers’ rights is clear, you face a conflict between your duty to uphold the law and the pressure from higher authorities to ignore the issue. The decision you make will have significant consequences, both for the workers and your career. Questions: (a) Identify the issues involved in this case? (b) Evaluate the following options and suggest preferred course of action, with reasons: 1. Drop the matter as advised informally by higher authorities. 2. Persuade the hotel owner to fix the violations. 3. Submit a detailed report and seek formal directions. 4. Serve notice and begin legal action under the Minimum Wages Act. (c) What can be the recommended course of action?

Case Study You have recently taken charge as the District Collector of a semi-urban district dealing with frequent encroachment disputes and rising public expectations from the administration. Soon after assuming office, you notice that one of your junior officers, Raghav, the Sub-Divisional Magistrate (SDM), has gained significant popularity on social media. He regularly posts updates of inspections, public interactions, and enforcement actions, portraying an image of an energetic and proactive officer. However, you gradually observe that his posts often include videos of surprise inspections, images of junior staff standing tensely behind him, and clips of punitive actions such as sealing shops—sometimes with strong captions like “Action speaks louder than words.” One such video of sealing a commercial establishment goes viral, drawing public praise but also criticism that procedural fairness was not clearly shown. Colleagues quietly mention that this public display of authority may create more fear than trust. Shopkeepers tell a senior police officer that they hesitate to visit the SDM office, worried that ordinary grievances may be recorded and posted online. An informal complaint from a local MLA describes the SDM’s conduct as “high-handed” and motivated by publicity. An anonymous petition also reaches your office alleging inadequate notice in the sealing operation, although the official records show non-compliance. You realise that the issue does not involve an obvious legal violation but presents subtle ethical dilemmas, the line between transparency and intimidation, the responsible use of social media, the dignity of individuals during enforcement, and the need for young officers to balance enthusiasm with institutional propriety. As District Collector, you must decide how to address the situation while preserving administrative integrity, maintaining the morale of a promising officer, and ensuring that citizens do not feel humiliated or threatened by the misuse, intentional or unintentional, of official power. Question: Q1.Identify the core ethical issues involved in this case. Explain their relevance to public administration. Q2. Do you think the SDM’s use of social media, though legal, raises ethical concerns? Justify your answer using principles of public service, propriety, and dignity of individuals. Q3. As the District Collector, what steps will you take to address the situation in a fair, balanced, and constructive manner? Provide short-term and long-term measures. Q4. Suggest a code of conduct or guidelines for civil servants’ use of social media that balances transparency, accountability, and ethical restraint.

Case Study You are the Municipal Commissioner of a metropolitan city. During a routine audit, you discover that a high-profile urban infrastructure project, a flyover designed to ease traffic congestion in a low-income area, is being constructed using substandard materials. The contractor is a major donor to the ruling political party, and the irregularities were seemingly overlooked by senior engineers in your department. If the project continues, there is a significant risk of structural failure in the future, endangering thousands of lives. If you halt the project to initiate a formal investigation, you will face immense political pressure, potential suspension, and the stalling of a project that is already years behind schedule. Additionally, the lead engineer on the project, a senior official nearing retirement, approaches you privately, begging you to look the other way, citing that the "small" compromise was necessary to keep the project viable amid budget constraints. In this context, answer the following: 1. Identify the ethical conflicts in this scenario. 2. Evaluate the options available to you as the Municipal Commissioner. 3. What is your immediate and long-term course of action? Justify your decisions, keeping in mind the principles of administrative integrity and public safety.

Several villages in Jharkhand have resorted to Pathalgarhi – a tribal tradition of erecting stone slabs to demarcate the area of their villages’ jurisdiction, declaring their autonomy and self-rule in the areas under the Fifth Schedule of the Constitution. In these localities, no outsider including the government servants is allowed. From various sources, it has come to be known that tribals are not happy with the state and central government as they feel ignored, marginalized and have been experiencing the plunder of their resources on which traditionally they enjoyed control. They hold new laws and developmental activities responsible for their plight. Suppose you are a DM in one such affected district where this movement is going on, what strategies will you adopt to tackle the issues on short term as well as long term basis. Give justification for your strategies.

Case Study You are the Sarpanch of a Panchayat. There is a primary school run by the government in your area. Midday meals are provided to the children attending the school. The Headmaster has now appointed a new cook in the school to prepare the meals. However, when it is found that the cook is from Dalit community, almost half of the children belonging to higher castes are not allowed to take meals by their parents. Consequently the attendance in the school falls sharply. This could result in the possibility of discontinuation of midday meal scheme, thereafter of teaching staff and subsequent closing down the school. (a) Mention ethical issues of the case and also discuss some feasible strategies to overcome the conflict and to create the right ambience. (b) What should be the responsibilities of different social segments and agencies to create positive social ambience for accepting such changes?

Pawan is pursuing MBA and shares a room with you in the private hostel. He desperately needs a job after completing his course because of educational loan and weak economic background. In his last two semesters, he couldn’t secure good grades due to serious illness. In current semester he has to secure good marks at any cost to satisfy minimum criteria for placements. Few days before the final semester exam, he comes to you and asks for money. He is stressed and nervous. He tells you about his plan to purchase semester papers to clear the exam and convinces you for the same by giving reference to his bad health, family status and his education loan. In such circumstances, would it be right to lend money to him? (a) Identify the moral dilemma faced by you. (b) Analyse your role and duties as a friend, also suggest your course of action.

Case Study Recently, in a tragic incident occurred in west Delhi where a 20-year-old woman was found naked and dead. She had been dragged beneath a car for 12 kilometers. According to reports, the occupants of the car, which included the son of a ruling party president, were aware that the woman was trapped under the car but chose to keep driving in order to avoid getting caught. Additionally, there is reported pressure on the police by the ruling party to resolve the case quickly and protect the accused. As a IPS officer you were given responsibility to handle the case, what would you do in this scenario?