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More on GS4 · Case Studies
Case Study You are a superintendent of police in a district that has a high incidence of crimes against women, such as rape, dowry harassment, domestic violence, etc. You have been trying to improve the situation by sensitizing the police personnel, creating awareness among the public, strengthening the legal and medical support systems, etc. However, you face many challenges and constraints in your efforts, such as lack of adequate staff and infrastructure, political interference and pressure, social stigma and prejudice, media sensationalism and trial by public opinion, etc. One day, you receive a call from a woman who claims that she has been gang-raped by four men who are influential and well-connected in the society. She says that she is afraid to go to the police station or the hospital as she fears for her safety and reputation. She requests you to help her. 1 What are the ethical dilemmas involved in this case? 2. What are the possible options available to you to deal with this situation? 3. What would be your preferred course of action and why?
Case Study Abhishek Singh hails from an influential family of landlords. Being educated in Delhi in a top notch college he developed a preference for the civil services and got selected in the IRS and joined as an Income Tax Officer. Even after joining civil service he could not control the nightlife culture of visiting discotheque and night clubs with friends and getting inebriated. Nowadays he is invariably out every weekend and can never come punctually to the office. Monday mornings are important in his office because the Commissioner takes a review of results achieved in the last week and plans for the ensuing week. Being late in the office every time, he tries to fabricate a story and explain the delay. His overall performance being good he has not attracted adverse notice of the bosses yet, but his immediate subordinates know why he is late. What are the ethical issues involved in the present case? What are the alternatives available to Abhishek and choose the most appropriate alternative.
You are a senior officer at an intelligence agency working for the internal security of the nation. You find out that a junior officer has been a victim of honey trapping through social media. In all of this, his phone was hacked and confidential files were leaked. The entire department has come together and wants you to take strict action against that officer for his behavior. That junior officer is highly skilled and a valuable asset for the organisation. He is also very close to you as you have mentored him throughout and he also respects you a lot. Moreover, any action against him might attract media attention and bring a bad repute to the organisation at large. (A) What are the ethical issues involved and the options available to you in such a situation? (B) Also, suggest a course of action you would like to follow.
Case Study Dr. Neha Kapoor, a medical professional turned District Magistrate, is posted in a semi-urban district that has recently witnessed a sudden outbreak of a highly infectious respiratory disease. Within days, government hospitals are overwhelmed with patients, ICU beds are scarce, and there is an acute shortage of oxygen cylinders and life-saving medicines. The district administration receives an emergency consignment of oxygen and critical drugs from the State government. However, the supply is far below the actual demand. Doctors on the ground inform Dr. Kapoor that they are being forced to make difficult choices about which patients should receive treatment, often prioritising those with higher chances of survival. Meanwhile, influential individuals, including local politicians and wealthy citizens, begin pressuring the administration to reserve beds and oxygen supplies for their families and associates. Some private hospitals are also accused of hoarding essential medicines and overcharging patients. On the other hand, frontline healthcare workers are exhausted and demoralised. They demand clear guidelines for triage and protection from legal or political backlash arising from life-and-death decisions. Media coverage intensifies, highlighting both the suffering of patients and alleged administrative lapses. Public anger is rising, and there is a growing perception that access to healthcare is becoming inequitable. Dr. Kapoor must take urgent decisions regarding allocation of scarce medical resources, regulation of private healthcare providers, and protection of frontline workers—while ensuring fairness, transparency, and public trust. Questions 1. What are the ethical issues involved in this case? 2. What options are available to Dr. Kapoor? Evaluate the merits and demerits of each. 3. What should be the most ethical course of action for Dr. Kapoor? Justify your answer in the context of public health ethics and administrative responsibility.
The government under PM Awas yojana has promised to provide affordable housing to the urban poor. However, after the inspection, it was found that there is a shortage of residential plots in the city. You as the District Magistrate have requested the government to release some vacant public land for the construction of houses under this scheme. While accepting the proposal, the concerned minister suggests that 20% of houses should be allotted from his discretionary quota. In this situation, you have the following options: 1. Simply follow the orders of the minister. 2. Tell the minister that the proposed discretionary allotments will lead to serious controversy. 3. Delay the matter. 4. Oppose the decision tooth and nail. Analyze these options and what advice you would have given to the minister?
Case Study Mr. Aditya Sharma is serving as the District Magistrate of a rapidly growing district where the state government has recently introduced an AI-based system to identify beneficiaries for welfare schemes such as housing subsidies, scholarships, and pension benefits. The system uses multiple datasets—income records, property ownership, electricity consumption, and bank transactions—to automatically generate a list of eligible beneficiaries. The government promotes the system as a major reform to improve efficiency, reduce corruption, and ensure objective targeting of welfare benefits. Initially, the new system significantly reduces manual processing and speeds up the delivery of benefits. However, during public grievance hearings, Mr. Sharma begins receiving numerous complaints from genuinely poor families who have been excluded from the beneficiary list. Upon investigation, he discovers that the algorithm relies heavily on digital and financial data. As a result, many informal-sector workers, migrant families, and people without regular digital footprints are being wrongly classified as “ineligible.” At the same time, some relatively well-off households with incomplete or outdated records have been included in the beneficiary list. Civil society organisations accuse the administration of creating “digital exclusion”, arguing that excessive reliance on automated decision-making ignores ground realities. When Mr. Sharma raises these concerns with higher authorities, he is advised to continue using the system because it is a flagship governance reform that demonstrates the government's commitment to transparency and technology-driven administration. Officials argue that questioning the system may undermine public confidence in digital governance. Meanwhile, media reports and social activists are increasingly highlighting cases of exclusion, portraying the administration as insensitive to the needs of vulnerable populations. Mr. Sharma must decide how to address these concerns while balancing technological efficiency, fairness, and accountability in welfare delivery. Questions 1. Identify the ethical issues involved in the above case. 2. What options are available to Mr. Sharma? Evaluate the merits and demerits of each option. 3. What course of action should Mr. Sharma adopt to ensure both administrative efficiency and ethical governance? Justify your answer.