Case Study Ms. Kavya Iyer is serving as the District Magistrate of a rapidly urbanising district. Recently, a video clip went viral on social media allegedly showing police personnel using excessive force against a group of migrant workers protesting delayed wages at a construction site. Within hours, the issue gained national attention. Several media channels began running prime-time debates accusing the district administration of human rights violations. Hashtags demanding suspension of officials started trending online. Civil society groups organised protests, demanding immediate action. However, a preliminary internal report suggests that the video clip is selectively edited and does not capture the full sequence of events. According to field officers, the situation had turned violent, and minimal force was used to control the mob and prevent damage to public property. Meanwhile, political leaders from opposition parties visit the site and publicly criticise the administration, demanding immediate suspension of the police officers involved. On the other hand, police officials feel demoralised and argue that any punitive action without a fair inquiry will undermine morale and embolden lawbreakers. The State Government informally advises Ms. Iyer to take “quick visible action” to control the narrative and prevent escalation, even if the facts are not fully verified. At the same time, there are genuine concerns about delayed wage payments to migrant workers, which triggered the protest in the first place. Ms. Iyer must decide how to respond to the situation, balancing truth, justice, public perception, and administrative responsibility. Questions 1. What are the ethical issues involved in this case? 2. What options are available to Ms. Iyer? Evaluate the merits and demerits of each. 3. What should be the most appropriate course of action for Ms. Iyer? Justify your answer in terms of ethical values, administrative neutrality, and public trust.

Pawan is pursuing MBA and shares a room with you in the private hostel. He desperately needs a job after completing his course because of educational loan and weak economic background. In his last two semesters, he couldn’t secure good grades due to serious illness. In current semester he has to secure good marks at any cost to satisfy minimum criteria for placements. Few days before the final semester exam, he comes to you and asks for money. He is stressed and nervous. He tells you about his plan to purchase semester papers to clear the exam and convinces you for the same by giving reference to his bad health, family status and his education loan. In such circumstances, would it be right to lend money to him? (a) Identify the moral dilemma faced by you. (b) Analyse your role and duties as a friend, also suggest your course of action.

Case Study Q. You are posted as Superintendent of Police (SP) in a city where a horrific incident of gang rape and murder of an IT professional has shaken the conscience of the entire nation. Since the culprits are still at large, the public anger is mounting and the aggrieved family is refusing to cooperate in investigations because they have no faith in the local police. Earlier, when they tried to lodge a missing complaint of the victim in a nearby police station, they were turned away as the police said that the area falls outside their jurisdiction. In such circumstances when the police force is under heavy media scrutiny. (a) What will you do to dissuade the rising mistrust between the public and the police? (b) Also, bring out the long term measures to check this ever growing menace of violence against women.

Case Study Q . Ashutosh, a young IAS officer, is posted as the District Magistrate in a flood-prone district. During a recent flood, his team worked tirelessly to evacuate people and provide relief. However, a journalist published a report alleging that the relief camps were inadequately managed, citing poor sanitation and insufficient medical facilities. The article gained traction on social media, leading to public criticism of Ashutosh’s administration. Ashutosh knows that some of the allegations are exaggerated but also recognizes genuine gaps in the relief operations due to resource constraints. His immediate superior has asked for a report on the issue, while the state government has asked him to focus on controlling the narrative to avoid further public dissatisfaction. Meanwhile, he must continue coordinating ongoing relief efforts. Ashutosh feels torn between focusing on damage control for his reputation and addressing the real challenges in relief operations. He wonders how he can balance accountability, transparency, and effective administration in this crisis. (a) What are the stakeholders involved in this situation? (b) Identify the ethical issues involved in this case. (c) What steps can Ashutosh take to address both the immediate crisis and the systemic issues exposed by the situation?

Case Study You are a Civil Services aspirant who has cleared the first two stages of the exam and has recently received the interview call letter. On this momentous occasion, you decided to visit a holy shrine near your residence, in order to offer your gratitude to the divine. At the entrance of the shrine, you encounter a disturbing spectacle of exorcism. Two women are being continuously slapped, cursed and shouted upon by a domineering religious man, and their families are standing nearby as silent spectators. You are convinced that these women are suffering from psychological issues but its symptoms are being construed as the presence of evil spirit by the family members. You are deeply moved by the women’s plight and you empathize with them. (a) What choices do you have and how will you respond in this situation? (b) What are the ethical issues involved in the practice of exorcism?

Sanjit started a business from scratch and ended up as substantial owner of a midsized engineering company. The position of technical director in the company fell vacant when its incumbent resigned to take up another assignment. To the surprise of the board, Sanjit proposed that his young son Subhash should be made the technical director. One member openly expressed his opposition to the proposal and doubted Subhash’s credentials. Sanjit replied that his son has studied engineering in Remote Westbrook Technical University. In reply to the member’s question, he added that Remote Westbrook Technical University is an accredited University in USA. Subash, he added, also took training in some workshops near Detroit. When there was further opposition from other members as well, he pleaded that his health was poor and that he would like someone from his family to take reins if he became too ill, and would like to see his son to be elected as a technical director on the basis of company’s share held by him. Assume that you have been the Secretary of the company for many years and have the ears of Sanjit. What would be your advice to him?

Case Study You have recently been appointed as a District Labour Officer in a state where tourism plays a key role in the local economy. During a routine check, you discover that a large hotel in the area has been violating the Minimum Wages Act by not paying its workers the mandated wages. The hotel owner is a powerful local political leader with strong ties to influential officials in the state. You decide to initiate a preliminary inquiry, as you have the authority to take suo-motu cognizance of such violations. However, when you approach the workers, none of them are willing to file formal complaints, fearing retaliation from the hotel management and the loss of their jobs. At the same time, your investigation catches the attention of higher authorities, who begin pressuring you to drop the inquiry, citing the hotel owner’s political influence. This situation presents an ethical dilemma. While the violation of workers’ rights is clear, you face a conflict between your duty to uphold the law and the pressure from higher authorities to ignore the issue. The decision you make will have significant consequences, both for the workers and your career. Questions: (a) Identify the issues involved in this case? (b) Evaluate the following options and suggest preferred course of action, with reasons: 1. Drop the matter as advised informally by higher authorities. 2. Persuade the hotel owner to fix the violations. 3. Submit a detailed report and seek formal directions. 4. Serve notice and begin legal action under the Minimum Wages Act. (c) What can be the recommended course of action?