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More on GS4 · Case Studies
Case Study Ms. Sunanda Vashisht, IAS, comes from a family with strong moral and religious inclinations. She is the DM of a Hindu majority district with substantial Muslim population. There is only one good town hall in the district headquarters controlled by the estate department under the DM. Every year, both Hindus and Muslims used to celebrate their prominent festivals like Eid, Diwali or Ganesh Puja, in this hall. This year Eid and a well-known Hindu festival coincides. And the groups of both communities protesting for allotting the hall to celebrate their religious festival. (a) Mention the ethical and situational challenges that are faced by the DM. (b) Also mention your course of action to resolve the issue so that both communities can celebrate their festivals peacefully.
You are an IPS officer posted in an area where communal tensions are very much prevalent. One day, a religious procession is being carried out by one community. As they reach the area dominated by another community, sudden firing starts, resulting in several people in the procession getting injured and taken hostage. When you send the police force to control the situation, the force also gets pushed back by the aggressors. Among the hostages, there are individuals who are severely injured and require urgent medical treatment. A. What are the ethical dilemmas that you face in this situation? B. What are the possible courses of action that you can take to resolve the crisis? C. How will you justify your chosen course of action in terms of ethical principles and values?
Case Study As a civil servant, you have been appointed as the District Collector of your district. One day, you receive a complaint from a local NGO stating that a government-run school in a remote village in your district is not providing students with proper facilities and infrastructure. The NGO has also provided you with photos and videos as evidence of the poor conditions at the school. Upon investigation, you find that the allegations made by the NGO are true and the schools in your district are indeed in a poor state. You also find out that they lack basic facilities such as clean drinking water, proper classrooms, and proper sanitation facilities etc. You are faced with a dilemma - on one hand, you want to take immediate action and improve the conditions of schools in your district to provide the students with a better learning environment. On the other hand, you are aware that the process of improving the school's facilities will take time and money, and you are not sure if the funds allocated for the district will be sufficient to cover the costs. As a district collector what would you do in this situation?
You are Abhishek and you went to Jodhpur to attend the wedding of your friend Neeraj. The wedding went very well and all the rituals were properly followed. At the end of the wedding, the father of the bride offered Rs 10 Lakh to Neeraj to buy a car as a dowry. Since Neeraj and his family are very progressive, they are against the practice of dowry, they denied it. They also reminded the father that under the Dowry Prohibition Act, 1961, it is illegal to offer a dowry. But the father insisted that being a father, he has the right to give his money to his daughter and her husband. Identify the ethical dilemmas involved in the case. What suggestions will you give to your friend Neeraj in this scenario? Are legislative solutions effective to solve social issues?
Case Study Mr. Aditya Sharma is serving as the District Magistrate of a rapidly growing district where the state government has recently introduced an AI-based system to identify beneficiaries for welfare schemes such as housing subsidies, scholarships, and pension benefits. The system uses multiple datasets—income records, property ownership, electricity consumption, and bank transactions—to automatically generate a list of eligible beneficiaries. The government promotes the system as a major reform to improve efficiency, reduce corruption, and ensure objective targeting of welfare benefits. Initially, the new system significantly reduces manual processing and speeds up the delivery of benefits. However, during public grievance hearings, Mr. Sharma begins receiving numerous complaints from genuinely poor families who have been excluded from the beneficiary list. Upon investigation, he discovers that the algorithm relies heavily on digital and financial data. As a result, many informal-sector workers, migrant families, and people without regular digital footprints are being wrongly classified as “ineligible.” At the same time, some relatively well-off households with incomplete or outdated records have been included in the beneficiary list. Civil society organisations accuse the administration of creating “digital exclusion”, arguing that excessive reliance on automated decision-making ignores ground realities. When Mr. Sharma raises these concerns with higher authorities, he is advised to continue using the system because it is a flagship governance reform that demonstrates the government's commitment to transparency and technology-driven administration. Officials argue that questioning the system may undermine public confidence in digital governance. Meanwhile, media reports and social activists are increasingly highlighting cases of exclusion, portraying the administration as insensitive to the needs of vulnerable populations. Mr. Sharma must decide how to address these concerns while balancing technological efficiency, fairness, and accountability in welfare delivery. Questions 1. Identify the ethical issues involved in the above case. 2. What options are available to Mr. Sharma? Evaluate the merits and demerits of each option. 3. What course of action should Mr. Sharma adopt to ensure both administrative efficiency and ethical governance? Justify your answer.
From ‘rat-hole mining’ to ‘open cast mining’, India has witnessed major mining disasters. The main reason behind these calamities is the unscientific, illegal and unsafe mining in India. As and when such disasters are in the news, the incumbent governments and administration address it at the immediate level. But there is indifference to providing sustainable solutions which frequently causes such disasters. After such calamities, an administrative tendency has also been observed which puts the blame on victims. The tacit consensus of the government and administration to unsafe mining activities in India and the attraction of miners are mainly linked to revenue and employment realization. But such activities also lead to widespread loss to the public exchequer and environmental degradation. Therefore, there should be a holistic preparedness to prevent such calamities and to comprehensively cope if they occur. Identify the underlying ethical issues in the above case. As competent authority, discuss some of the feasible strategies to prevent and combat such calamities.