Case Study Abhishek Singh hails from an influential family of landlords. Being educated in Delhi in a top notch college he developed a preference for the civil services and got selected in the IRS and joined as an Income Tax Officer. Even after joining civil service he could not control the nightlife culture of visiting discotheque and night clubs with friends and getting inebriated. Nowadays he is invariably out every weekend and can never come punctually to the office. Monday mornings are important in his office because the Commissioner takes a review of results achieved in the last week and plans for the ensuing week. Being late in the office every time, he tries to fabricate a story and explain the delay. His overall performance being good he has not attracted adverse notice of the bosses yet, but his immediate subordinates know why he is late. What are the ethical issues involved in the present case? What are the alternatives available to Abhishek and choose the most appropriate alternative.

Case Study You have recently taken charge as the District Collector of a semi-urban district dealing with frequent encroachment disputes and rising public expectations from the administration. Soon after assuming office, you notice that one of your junior officers, Raghav, the Sub-Divisional Magistrate (SDM), has gained significant popularity on social media. He regularly posts updates of inspections, public interactions, and enforcement actions, portraying an image of an energetic and proactive officer. However, you gradually observe that his posts often include videos of surprise inspections, images of junior staff standing tensely behind him, and clips of punitive actions such as sealing shops—sometimes with strong captions like “Action speaks louder than words.” One such video of sealing a commercial establishment goes viral, drawing public praise but also criticism that procedural fairness was not clearly shown. Colleagues quietly mention that this public display of authority may create more fear than trust. Shopkeepers tell a senior police officer that they hesitate to visit the SDM office, worried that ordinary grievances may be recorded and posted online. An informal complaint from a local MLA describes the SDM’s conduct as “high-handed” and motivated by publicity. An anonymous petition also reaches your office alleging inadequate notice in the sealing operation, although the official records show non-compliance. You realise that the issue does not involve an obvious legal violation but presents subtle ethical dilemmas, the line between transparency and intimidation, the responsible use of social media, the dignity of individuals during enforcement, and the need for young officers to balance enthusiasm with institutional propriety. As District Collector, you must decide how to address the situation while preserving administrative integrity, maintaining the morale of a promising officer, and ensuring that citizens do not feel humiliated or threatened by the misuse, intentional or unintentional, of official power. Question: Q1.Identify the core ethical issues involved in this case. Explain their relevance to public administration. Q2. Do you think the SDM’s use of social media, though legal, raises ethical concerns? Justify your answer using principles of public service, propriety, and dignity of individuals. Q3. As the District Collector, what steps will you take to address the situation in a fair, balanced, and constructive manner? Provide short-term and long-term measures. Q4. Suggest a code of conduct or guidelines for civil servants’ use of social media that balances transparency, accountability, and ethical restraint.

Case Study A recent tragic incident involving the alleged rape and murder of a trainee woman doctor at the State-run College and Hospital has sparked nationwide protests. The Indian Medical Association (IMA) has announced a 24-hour nationwide withdrawal of non-emergency medical services to protest against this incident and the subsequent vandalism at the hospital. The incident has raised serious concerns about the safety and security of healthcare workers, particularly women, within medical institutions. As the newly appointed District Magistrate of the area where the incident occurred, you are faced with a complex situation involving public outrage, law and order, and the provision of essential healthcare services. 1. Identify the ethical dilemmas posed by the IMA’s decision to withdraw non-emergency medical services in response to the incident. 2. Propose a balanced approach that addresses the concerns of healthcare workers while ensuring that patient care is not compromised during such protests. 3. Evaluate the role of leadership in managing the crisis, ensuring accountability, and restoring public trust in the healthcare system.

Case Study: As the Sarpanch of a village Panchayat, you oversee a government-run primary school that provides midday meals to its students. Recently, a new cook was appointed as per government norms, following due process and eligibility criteria. However, it emerges that the cook belongs to a Scheduled Caste community. A section of parents, influenced by caste prejudices, begins to prevent their children from consuming the meals. As a result, school attendance drops, raising concerns about the continuity of the midday meal scheme, teacher retention, and even the functioning of the school itself. This situation threatens not just the education of children but also social harmony, inclusion, and the credibility of public welfare programs. Questions: 1. What are the ethical dilemmas faced by Sarpanch? 2. What steps can the Sarpanch take to resolve the caste-based conflict and restore school attendance? 3. How can different stakeholders support inclusive practices in public services?