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More on GS4 · Case Studies
Case Study Suresh is a District Magistrate in a socio-economically backward region where brick kilns, stone quarries, and small manufacturing units provide employment to a large number of unskilled and migrant workers. Many of these workers belong to marginalized communities and are heavily indebted to contractors due to advances taken for medical expenses, marriages, or survival needs. Recently, a group of social activists submitted a complaint to Suresh’s office alleging the prevalence of bonded labour practices in several work sites. Workers are reportedly forced to work long hours at extremely low wages, are not allowed to leave until their debts are repaid, and face threats and physical intimidation if they attempt to escape. Identity documents are often confiscated by contractors, and children are also made to assist their parents at work sites. The contractors deny the allegations, claiming that workers are employed voluntarily and that advance payments are a common practice. Some local political leaders and influential business owners, who have economic stakes in these units, have informally advised Suresh to “handle the matter sensitively” to avoid social unrest and disruption of local economic activity. Media attention is increasing after the rescue of a bonded labourer revealed inhuman living conditions and custodial violence at one of the sites. Questions Q1. Identify the ethical issues involved in the case from the perspectives of bonded labourers, employers, and public authorities. Q2. What options are available to Suresh in dealing with this situation? Critically evaluate each option. Q3. As the District Magistrate, what course of action should Suresh adopt to uphold constitutional values, human rights, and ethical governance? Justify your answer.
Case Study: A well-established Indian food products company recently developed a new product intended for the international market. After securing all necessary approvals, the company began exporting the product and proudly announced its success. It further assured consumers that the same high-quality and health-beneficial product would soon be made available in the Indian market. Following due process, the product received approval from the relevant domestic authority and was launched for Indian consumers. Over time, the product gained significant market share and contributed substantially to the company’s profits, both in India and abroad. However, during a routine inspection, a random sample test revealed that the version of the product sold domestically did not comply with the standards approved by the competent authority. Further investigations uncovered that the company had been selling substandard products in India, including items that had been rejected for export due to quality issues. This revelation caused public outrage, tarnished the company’s image, and led to a sharp decline in its profitability and consumer trust. Questions: 1. Identify and analyze the ethical issues present in this case. Discuss the competing values and responsibilities involved. 2. What actions should the competent authority take against the company? 3. What remedial measures can the company adopt to manage the crisis, regain consumer trust, and restore its public reputation?