Case Study You are the newly appointed Secretary of the School Education and Literacy Department in a state known for the deep-rooted influence of the publishing mafia. As the Secretary, you face two major challenges. First, the mafia exploits the government's free book distribution scheme by colluding with officials to demand commissions, causing financial losses and compromising book quality. Second, they manipulate private school textbook purchases, forcing schools to buy expensive textbooks under the guise of quality education, which burdens students and families financially. Your predecessor, an honest officer, attempted to tackle these issues but faced severe resistance from the publishing mafia, leading to their resignation. Determined to combat this mafia, you must solve this issue and ensure a fair and transparent system for textbook procurement and distribution. 1. What are the stakeholders involved in this case? 2. How would you address the exploitation of the government's free book distribution scheme by the publishing mafia? 3. What long-term strategies would you implement to ensure a fair, transparent, and high-quality textbook distribution system for all students?

Case Study As the event coordinator for the upcoming Global Sustainable Development Summit in New Delhi, you face a complex challenge. The summit, scheduled to host a large number of world leaders and delegates from countries across the globe, aims to address critical issues of climate change, poverty alleviation, and technological innovation. However, just two weeks before the event, widespread protests have erupted across the city regarding the proposed sub-categorization of Scheduled Castes (SCs) and Scheduled Tribes (STs). The protesters, numbering in the thousands, have blocked major roads and are threatening to disrupt the summit, citing it as an opportunity to bring international attention to their cause. Your team has received intelligence reports suggesting that some protest groups may attempt to infiltrate the summit venue or target the delegates' accommodations. Additionally, there are concerns about the potential involvement of groups with vested interests who may seek to damage the relevant infrastructure. As the person in charge, you must ensure the safety and comfort of all attendees while maintaining the summit's integrity and schedule. The summit's success is vital for India's international reputation and for progressing global sustainable development goals. 1. Who are the key stakeholders involved in this situation? 2. What immediate steps will you take to ensure the summit’s security and smooth execution? 3. What contingency plans will you have in place if the protests escalate?

Case Study Mr. Vivek Deshmukh is the District Magistrate of a mineral-rich district where the State Government has approved a large infrastructure project, a multi-purpose industrial corridor expected to generate employment, boost regional development, and attract investment. The project requires acquisition of a large tract of land, a significant portion of which belongs to small and marginal farmers, as well as forest land traditionally used by tribal communities for livelihood and cultural practices. The government has offered compensation as per legal provisions, along with promises of rehabilitation, employment opportunities, and skill development. While some landowners are willing to accept compensation, a substantial section of tribal communities and farmers are resisting the acquisition. They argue that the compensation does not reflect the long-term value of their land and that monetary payments cannot substitute their cultural and livelihood ties to the land. Civil society groups have joined the protest, raising concerns about displacement, environmental degradation, and violation of tribal rights. At the same time, the State Government is keen to fast-track the project, viewing it as a flagship initiative with potential political and economic benefits. Senior officials informally advise Mr. Deshmukh to “ensure smooth acquisition” and avoid delays. There are also reports that some local intermediaries are trying to manipulate consent records and pressure villagers into signing agreements. Meanwhile, the region suffers from chronic underdevelopment, lack of employment, poor infrastructure, and migration, which the project aims to address. Delaying or cancelling the project could deprive the region of much-needed economic opportunities. Mr. Deshmukh must decide how to proceed with land acquisition while balancing development goals, rights of affected communities, and ethical governance. Questions 1. What are the ethical issues involved in this case? 2. What options are available to Mr. Deshmukh? Evaluate the merits and demerits of each. 3. What should be the most ethical course of action for Mr. Deshmukh? Justify your answer in terms of justice, equity, and sustainable development.

Case Study You have recently taken charge as the District Collector of a semi-urban district dealing with frequent encroachment disputes and rising public expectations from the administration. Soon after assuming office, you notice that one of your junior officers, Raghav, the Sub-Divisional Magistrate (SDM), has gained significant popularity on social media. He regularly posts updates of inspections, public interactions, and enforcement actions, portraying an image of an energetic and proactive officer. However, you gradually observe that his posts often include videos of surprise inspections, images of junior staff standing tensely behind him, and clips of punitive actions such as sealing shops—sometimes with strong captions like “Action speaks louder than words.” One such video of sealing a commercial establishment goes viral, drawing public praise but also criticism that procedural fairness was not clearly shown. Colleagues quietly mention that this public display of authority may create more fear than trust. Shopkeepers tell a senior police officer that they hesitate to visit the SDM office, worried that ordinary grievances may be recorded and posted online. An informal complaint from a local MLA describes the SDM’s conduct as “high-handed” and motivated by publicity. An anonymous petition also reaches your office alleging inadequate notice in the sealing operation, although the official records show non-compliance. You realise that the issue does not involve an obvious legal violation but presents subtle ethical dilemmas, the line between transparency and intimidation, the responsible use of social media, the dignity of individuals during enforcement, and the need for young officers to balance enthusiasm with institutional propriety. As District Collector, you must decide how to address the situation while preserving administrative integrity, maintaining the morale of a promising officer, and ensuring that citizens do not feel humiliated or threatened by the misuse, intentional or unintentional, of official power. Question: Q1.Identify the core ethical issues involved in this case. Explain their relevance to public administration. Q2. Do you think the SDM’s use of social media, though legal, raises ethical concerns? Justify your answer using principles of public service, propriety, and dignity of individuals. Q3. As the District Collector, what steps will you take to address the situation in a fair, balanced, and constructive manner? Provide short-term and long-term measures. Q4. Suggest a code of conduct or guidelines for civil servants’ use of social media that balances transparency, accountability, and ethical restraint.

Rampura, a remote district inhabited by a tribal population, is marked by extreme backwardness and abject poverty. Agriculture is the mainstay of the local population, though it is primarily subsistence due to the very small land holdings. There is insignificant industrial or mining activity. Even the targeted welfare programs have inadequately benefited the tribal population. In this restrictive scenario, the youth has begun to migrate to other states to supplement the family income. Plight of minor girls is that their parents are persuaded by labour contractors to send them to work in the Bt Cotton farms of a nearby state. The soft fingers of the minor girls are well suited for plucking the cotton. The inadequate living and working conditions in these farms have caused serious health issues for the minor girls. NGOS in the districts of domicile and the cotton farms appear to be compromised and have not effectively espoused the twin issues of child labour and development of the area. You are appointed as the District Collector of Rampura. Identify the ethical issues involved. Which specific steps will you initiate to ameliorate the conditions of minor girls of your district and to improve the over-all economic scenario in the district? (UPSC GS-4 Mains 2020)

Case Study You are a senior officer in a state government responsible for overseeing appointments to key public positions. Recently, the government has initiated a recruitment process for a high-ranking post in the education department, critical for implementing the state's education reforms. The selection committee has shortlisted two candidates. One is highly qualified with an impeccable track record, but they have been vocal in criticizing some government policies. The second candidate is less experienced but enjoys strong political backing and is perceived as loyal to the ruling party. You are aware that the first candidate could significantly contribute to the education sector's growth due to his expertise, but his independent stance might lead to friction with the political leadership. On the other hand, selecting the second candidate could ensure smoother relations with the political leadership but may compromise the quality of governance. Your decision will have a lasting impact on the state's education policy and its future outcomes. 1. What are the stakeholders involved in this situation? 2. What are ethical dilemmas in this case and what principles will guide your decision in this scenario? 3. How would you balance professional competence and political considerations in making a fair and just decision?