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More on GS4 · Case Studies
You are an auditor with a government department. Your son is starting a business and for that, he needs a large amount of loan from a bank you are auditing. But he couldn’t secure a loan from the bank because of his bad CIBIL score. Moreover, you cannot take the loan as the amount far exceeds your salary range. When you scrutinize the accounts of the bank, you find that its balance sheet has hidden stressed assets. However, one Assistant General Manager of the bank offers you help in return of favour that you do not reveal the balance sheet of the bank. What are the values in conflict in the above situation? What are the various options before you? Also, provide justification for each of the option.
Case Study Ritika, an IAS officer posted as the Public Information Officer (PIO) in a state department, has been facing mounting challenges due to widespread mismanagement in handling RTI requests. Citizens frequently report delays exceeding statutory limits, incomplete disclosures, and arbitrary denials citing vague exemptions. Several RTI applications relate to public procurement, environmental clearances, and fund utilization, raising concerns about corruption and administrative opacity. Despite repeated reminders and follow-ups, the backlog of pending RTI cases has grown substantially. Some senior officials in the department discourage timely compliance, fearing that disclosure might expose irregularities and implicate influential contractors or political patrons. A few junior officers have expressed fear that strict adherence to the RTI Act could attract harassment, transfers, or litigation. Meanwhile, civil society organizations and media outlets demand transparency, timely responses, and public accountability. The state government, concerned about negative publicity and political fallout, has subtly instructed Ritika to “avoid unnecessary disclosure” and focus on maintaining departmental harmony. At the same time, the Central Information Commission and local courts are actively monitoring compliance, with some PILs filed questioning delays and partial disclosures. Questions: A. What are the ethical dilemmas faced by Ritika in this situation? B. Evaluate the options available to her and their possible consequences. C. Suggest the most appropriate course of action for Ritika based on administrative accountability and citizen-centric governance. D. Propose long-term systemic reforms to improve RTI implementation, reduce backlogs, and protect officials from retaliation while ensuring transparency and participatory governance.
Case Study You are the District Magistrate (DM) of a rapidly urbanising district. The State Government has approved a large urban infrastructure project involving construction of affordable housing and commercial complexes under a Public–Private Partnership (PPP) model. One of the shortlisted private firms is owned by a close relative of your spouse. The firm has a strong technical record and offers the lowest financial bid. While the rules do not explicitly bar participation of relatives, media reports have begun questioning the transparency of the selection process. At the same time, senior political executives informally indicate that clearing the project quickly is crucial for economic growth and employment generation. Delaying or recusing yourself may slow the project and invite allegations of inefficiency. Your subordinates are divided, some argue that merit should prevail, while others warn that public perception of bias could damage the administration’s credibility. Questions: 1. Identify the ethical issues involved in the above case. 2.What options are available to you as the District Magistrate? 3.Which course of action would you choose and justify your decision on ethical grounds. 4.How can institutional mechanisms be strengthened to prevent such dilemmas in public administration?
Case Study: A well-established Indian food products company recently developed a new product intended for the international market. After securing all necessary approvals, the company began exporting the product and proudly announced its success. It further assured consumers that the same high-quality and health-beneficial product would soon be made available in the Indian market. Following due process, the product received approval from the relevant domestic authority and was launched for Indian consumers. Over time, the product gained significant market share and contributed substantially to the company’s profits, both in India and abroad. However, during a routine inspection, a random sample test revealed that the version of the product sold domestically did not comply with the standards approved by the competent authority. Further investigations uncovered that the company had been selling substandard products in India, including items that had been rejected for export due to quality issues. This revelation caused public outrage, tarnished the company’s image, and led to a sharp decline in its profitability and consumer trust. Questions: 1. Identify and analyze the ethical issues present in this case. Discuss the competing values and responsibilities involved. 2. What actions should the competent authority take against the company? 3. What remedial measures can the company adopt to manage the crisis, regain consumer trust, and restore its public reputation?
Several villages in Jharkhand have resorted to Pathalgarhi – a tribal tradition of erecting stone slabs to demarcate the area of their villages’ jurisdiction, declaring their autonomy and self-rule in the areas under the Fifth Schedule of the Constitution. In these localities, no outsider including the government servants is allowed. From various sources, it has come to be known that tribals are not happy with the state and central government as they feel ignored, marginalized and have been experiencing the plunder of their resources on which traditionally they enjoyed control. They hold new laws and developmental activities responsible for their plight. Suppose you are a DM in one such affected district where this movement is going on, what strategies will you adopt to tackle the issues on short term as well as long term basis. Give justification for your strategies.
Case Study You are an experienced civil servant working in a government department responsible for infrastructure development. Your department has recently received a proposal from a well-known construction company to build a major highway that would greatly improve connectivity in a remote region. However, you have discovered through reliable sources that the company has a history of engaging in corrupt practices and bribing government officials to secure contracts. Furthermore, there are concerns about the environmental impact of the proposed highway, as it would pass through ecologically sensitive areas. As a public servant, you are faced with an ethical dilemma regarding whether to support or oppose the project. Discuss the ethical issues involved in this case and outline the possible courses of action you could take. Evaluate each course of action in terms of its ethical implications and the impact on public administration.