Case Study As a civil servant, you have been appointed as the District Collector of your district. One day, you receive a complaint from a local NGO stating that a government-run school in a remote village in your district is not providing students with proper facilities and infrastructure. The NGO has also provided you with photos and videos as evidence of the poor conditions at the school. Upon investigation, you find that the allegations made by the NGO are true and the schools in your district are indeed in a poor state. You also find out that they lack basic facilities such as clean drinking water, proper classrooms, and proper sanitation facilities etc. You are faced with a dilemma - on one hand, you want to take immediate action and improve the conditions of schools in your district to provide the students with a better learning environment. On the other hand, you are aware that the process of improving the school's facilities will take time and money, and you are not sure if the funds allocated for the district will be sufficient to cover the costs. As a district collector what would you do in this situation?

Case Study Suppose you are an officer in-charge of implementing a social service scheme to provide support to old and destitute women. An old and illiterate woman comes to you to avail the benefits of the scheme. However, she has no documents to show that she fulfils the eligibility criteria. But after meeting her and listening to her you feel that she certainly needs support. Your enquiries also show that she is really destitute and living in a pitiable condition. You are in a dilemma as to what to do. Putting her under the scheme without necessary documents would clearly be violation of rules. But denying her the support would be cruel and inhuman 1. Can you think of a rational way to resolve this dilemma? 2. Give your reasons for it.

Case Study You are an Indian Foreign Service (IFS) officer posted in a developing country that is known for its human rights violations and corruption. Your job is to represent India's interests and promote friendly relations with the host country. However, you find that your host country's government is involved in several unethical practices, including suppression of political dissent, censorship of media, and siphoning off foreign aid. One day, you receive a confidential report from your embassy that confirms the host country's government's involvement in illegal activities, including money laundering, trafficking of drugs and arms, and supporting terrorist organizations. The report also states that some Indian companies are indirectly involved in these illegal activities by providing them with funding and logistics support. Q. In this scenario, what would you do as an IFS officer, and how would you justify your actions ethically?

Case Study Arun Mehta, an IAS officer serving as the Municipal Commissioner of a rapidly urbanising metropolitan city, is deeply concerned about the alarming rise in deaths and respiratory illnesses linked to deteriorating air quality. Recent reports from the State Pollution Control Board and a reputed medical institute reveal that particulate matter (PM2.5) levels are consistently 4–5 times higher than permissible limits, with a sharp increase in lung diseases among children and the elderly. Despite these warnings, several influential construction firms and transport unions continue to flout dust control, emission, and waste disposal norms. When Arun proposes stricter enforcement and temporary shutdowns of polluting construction sites, he faces severe resistance from local politicians and business lobbies, who argue that such actions would “hurt development and employment.” Some media outlets label his measures as “anti-growth.” Environmental NGOs and citizen groups urge immediate action, citing the constitutional right to a healthy environment under Article 21. At the same time, municipal employees complain of inadequate protective gear and poor coordination among departments. The state government, fearing public outrage, forms a committee to “study the issue,” delaying concrete action. Arun must now decide whether to take strong punitive measures against violators and enforce pollution control norms strictly, or adopt a gradual approach to avoid confrontation with vested interests and political backlash. His decision will test his administrative courage, ethical conviction, and sense of duty toward public welfare. Questions: 1. What are the key ethical dilemmas faced by Arun Mehta in this situation? 2. Identify and analyse the conflicting values and principles involved in this case. 3. Evaluate the possible courses of action available to Arun and their likely consequences. 4. Suggest the most ethical and administratively sound course of action that balances environmental protection with developmental needs.

Case Study Ashwani Sood is a farmer who resides in a village of moderate size in the Sitamarhi district of Bihar. He was once chosen to lead the local Panchayat. He has a 25-year-old young son Divyansh. Being the only son of the family, Divyansh was pampered and became spoilt. He was arrogant, always wanted to have his way and would pick up a fight at the slightest opportunity. A primary school teacher of the area was shot in the head by Divyansh in full view of a large number of persons. He was arrested and remained in jail, despite several attempts to come out. The MLA of the district is happened to be a part of state cabinet and is also a longtime friend of Ashwani and is currently very influential in the government. The present District Magistrate (Sanjit) has good relations with the minister as he had worked under this Minister in the secretariat before he came to this district and was also recommended by him. Later, the cabinet minister from the district called Sanjit for recommending parole to Divyansh. The Minister did not claim that Divyansh is innocent; his pleading was restricted to the circumstances the family was passing through as his mother had died recently. The Minister’s request has created a somewhat difficult situation for Sanjit. This Minister rarely intervenes in any administrative day-to-day functions. What would be the course of action should Sanjit follow and why?