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15 marks · 250 words
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More on GS4 · Case Studies
Case Study As a civil servant, you have been appointed as the District Collector of your district. One day, you receive a complaint from a local NGO stating that a government-run school in a remote village in your district is not providing students with proper facilities and infrastructure. The NGO has also provided you with photos and videos as evidence of the poor conditions at the school. Upon investigation, you find that the allegations made by the NGO are true and the schools in your district are indeed in a poor state. You also find out that they lack basic facilities such as clean drinking water, proper classrooms, and proper sanitation facilities etc. You are faced with a dilemma - on one hand, you want to take immediate action and improve the conditions of schools in your district to provide the students with a better learning environment. On the other hand, you are aware that the process of improving the school's facilities will take time and money, and you are not sure if the funds allocated for the district will be sufficient to cover the costs. As a district collector what would you do in this situation?
Case Study Ms. Kavya Iyer is serving as the District Magistrate of a rapidly urbanising district. Recently, a video clip went viral on social media allegedly showing police personnel using excessive force against a group of migrant workers protesting delayed wages at a construction site. Within hours, the issue gained national attention. Several media channels began running prime-time debates accusing the district administration of human rights violations. Hashtags demanding suspension of officials started trending online. Civil society groups organised protests, demanding immediate action. However, a preliminary internal report suggests that the video clip is selectively edited and does not capture the full sequence of events. According to field officers, the situation had turned violent, and minimal force was used to control the mob and prevent damage to public property. Meanwhile, political leaders from opposition parties visit the site and publicly criticise the administration, demanding immediate suspension of the police officers involved. On the other hand, police officials feel demoralised and argue that any punitive action without a fair inquiry will undermine morale and embolden lawbreakers. The State Government informally advises Ms. Iyer to take “quick visible action” to control the narrative and prevent escalation, even if the facts are not fully verified. At the same time, there are genuine concerns about delayed wage payments to migrant workers, which triggered the protest in the first place. Ms. Iyer must decide how to respond to the situation, balancing truth, justice, public perception, and administrative responsibility. Questions 1. What are the ethical issues involved in this case? 2. What options are available to Ms. Iyer? Evaluate the merits and demerits of each. 3. What should be the most appropriate course of action for Ms. Iyer? Justify your answer in terms of ethical values, administrative neutrality, and public trust.