Emotions give meaning to situations. Without emotions, one would react spontaneously and robotically to events, with no control over the response. In light of this statement, discuss the various aspects of Emotional Intelligence and highlight its importance for civil servants.

Discuss the role of social influence in shaping the behavior of a person.

: What are the ethical issues involved in the use of social media for public service delivery? Discuss with suitable examples and suggest measures to address them.

In situations where public officials operate under political, social and organisational pressures, analyse how moral courage becomes essential for preserving integrity in governance. (150 words).

Identify the foundational values of civil services. Describe the ways and means to prevent non-ethical behaviour among civil servants.

What is empathy? Is it an important trait for the present-day civil servants? Explain with examples.

Discuss some parallels between Buddhism and modern ideas on emotional intelligence.