Case Study You are an experienced civil servant working in a government department responsible for infrastructure development. Your department has recently received a proposal from a well-known construction company to build a major highway that would greatly improve connectivity in a remote region. However, you have discovered through reliable sources that the company has a history of engaging in corrupt practices and bribing government officials to secure contracts. Furthermore, there are concerns about the environmental impact of the proposed highway, as it would pass through ecologically sensitive areas. As a public servant, you are faced with an ethical dilemma regarding whether to support or oppose the project. Discuss the ethical issues involved in this case and outline the possible courses of action you could take. Evaluate each course of action in terms of its ethical implications and the impact on public administration.

You are an auditor with a government department. Your son is starting a business and for that, he needs a large amount of loan from a bank you are auditing. But he couldn’t secure a loan from the bank because of his bad CIBIL score. Moreover, you cannot take the loan as the amount far exceeds your salary range. When you scrutinize the accounts of the bank, you find that its balance sheet has hidden stressed assets. However, one Assistant General Manager of the bank offers you help in return of favour that you do not reveal the balance sheet of the bank. What are the values in conflict in the above situation? What are the various options before you? Also, provide justification for each of the option.

Sanjit started a business from scratch and ended up as substantial owner of a midsized engineering company. The position of technical director in the company fell vacant when its incumbent resigned to take up another assignment. To the surprise of the board, Sanjit proposed that his young son Subhash should be made the technical director. One member openly expressed his opposition to the proposal and doubted Subhash’s credentials. Sanjit replied that his son has studied engineering in Remote Westbrook Technical University. In reply to the member’s question, he added that Remote Westbrook Technical University is an accredited University in USA. Subash, he added, also took training in some workshops near Detroit. When there was further opposition from other members as well, he pleaded that his health was poor and that he would like someone from his family to take reins if he became too ill, and would like to see his son to be elected as a technical director on the basis of company’s share held by him. Assume that you have been the Secretary of the company for many years and have the ears of Sanjit. What would be your advice to him?

Case Study You are the newly appointed Secretary of the School Education and Literacy Department in a state known for the deep-rooted influence of the publishing mafia. As the Secretary, you face two major challenges. First, the mafia exploits the government's free book distribution scheme by colluding with officials to demand commissions, causing financial losses and compromising book quality. Second, they manipulate private school textbook purchases, forcing schools to buy expensive textbooks under the guise of quality education, which burdens students and families financially. Your predecessor, an honest officer, attempted to tackle these issues but faced severe resistance from the publishing mafia, leading to their resignation. Determined to combat this mafia, you must solve this issue and ensure a fair and transparent system for textbook procurement and distribution. 1. What are the stakeholders involved in this case? 2. How would you address the exploitation of the government's free book distribution scheme by the publishing mafia? 3. What long-term strategies would you implement to ensure a fair, transparent, and high-quality textbook distribution system for all students?

Case Study Ritika, an IAS officer posted as the Public Information Officer (PIO) in a state department, has been facing mounting challenges due to widespread mismanagement in handling RTI requests. Citizens frequently report delays exceeding statutory limits, incomplete disclosures, and arbitrary denials citing vague exemptions. Several RTI applications relate to public procurement, environmental clearances, and fund utilization, raising concerns about corruption and administrative opacity. Despite repeated reminders and follow-ups, the backlog of pending RTI cases has grown substantially. Some senior officials in the department discourage timely compliance, fearing that disclosure might expose irregularities and implicate influential contractors or political patrons. A few junior officers have expressed fear that strict adherence to the RTI Act could attract harassment, transfers, or litigation. Meanwhile, civil society organizations and media outlets demand transparency, timely responses, and public accountability. The state government, concerned about negative publicity and political fallout, has subtly instructed Ritika to “avoid unnecessary disclosure” and focus on maintaining departmental harmony. At the same time, the Central Information Commission and local courts are actively monitoring compliance, with some PILs filed questioning delays and partial disclosures. Questions: A. What are the ethical dilemmas faced by Ritika in this situation? B. Evaluate the options available to her and their possible consequences. C. Suggest the most appropriate course of action for Ritika based on administrative accountability and citizen-centric governance. D. Propose long-term systemic reforms to improve RTI implementation, reduce backlogs, and protect officials from retaliation while ensuring transparency and participatory governance.