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More on GS4 · Case Studies
Case Study As a civil servant, you have been appointed as the District Collector of your district. One day, you receive a complaint from a local NGO stating that a government-run school in a remote village in your district is not providing students with proper facilities and infrastructure. The NGO has also provided you with photos and videos as evidence of the poor conditions at the school. Upon investigation, you find that the allegations made by the NGO are true and the schools in your district are indeed in a poor state. You also find out that they lack basic facilities such as clean drinking water, proper classrooms, and proper sanitation facilities etc. You are faced with a dilemma - on one hand, you want to take immediate action and improve the conditions of schools in your district to provide the students with a better learning environment. On the other hand, you are aware that the process of improving the school's facilities will take time and money, and you are not sure if the funds allocated for the district will be sufficient to cover the costs. As a district collector what would you do in this situation?
Case Study Mr. Siddhant is the chairman of a cultural organization under the central government. The organization has a historical and cultural legacy. Recently he has been charged with the responsibility of organizing an international event by involving artists from different countries. For this event, he has roped in a famous personality from Bollywood as the brand ambassador and face of the event. This has helped in popularising the program at a wide scale and also in the generation of revenue. However, in the mid of the preparation, a female singer artist came in front of the media and accused the Bollywood personality of sexual harassment 10 years ago when she was a minor and searching for work. This accusation has sparked controversy and protest by the public. People are raising their voices against his involvement in the event. Meanwhile, the National Commission of Women has also approached Mr. Siddhant and demands the removal of the Brand Ambassador. Mr. Siddhant is in mid of the finalization of the event and all the preparations regarding inviting people from different parts of the world, their accommodation, etc have already been done. Initially, his consciousness pushed him to do something in this regard but because of external pressure, he is not sure about the right course of action. With reference to the above case study– (a) What arguments can you give him to show that keeping quiet is not morally right? (b) What course of action would you advise him to adopt and why?
Case Study You are posted as the District Magistrate in a rural district of India with a significant population belonging to various caste groups. Despite legal provisions and affirmative action policies, instances of caste discrimination are prevalent in the district. Recently, a group of Dalit students from a government school in a predominantly upper-caste village have approached you, complaining of discrimination and harassment by their upper-caste classmates and teachers. The students allege that they are often made to sit separately, are not allowed to use the common water source and face verbal abuse from their peers and teachers. They also claim that their grades are intentionally marked lower than those of their upper-caste counterparts. Upon investigation, you find that the allegations are substantiated, and there is a deep-seated bias against the Dalit students in the school. The school management, dominated by upper-caste members, is reluctant to address the issue, citing "tradition" and "social norms." As the District Magistrate, how would you approach this situation ethically and effectively to address the caste discrimination in the school? What steps would you take to ensure justice for the Dalit students and promote a more inclusive and equitable environment in the school?
Case Study Your friend Ritwik hails from a village whose surrounding areas were submerged due to floods during the monsoon last year. Government assisted the affected people by giving them cash doles to purchase household goods, seeds to replant crop and cash to compensate for loss of standing crop. Ritwik had his house site on high ground and suffered no loss of personal effects. Luckily, his agricultural land being relatively far away from the flooded river escaped the ravages of the flood. Normally, government machinery is unable to thoroughly assess the damage suffered by each individual family. As a result, people take advantage by making extravagant and often fictitious claims. Ritwik has made false claims like others in the village. As a close friend of Ritwik, what do you think about his action? Is it a right thing to do? what would be your appropriate response to Ritwik’s conduct?
Case Study Ananya Singh, a dedicated and empathetic IAS officer, is currently serving as the District Collector in a predominantly tribal and underdeveloped district of Jharkhand. The government has recently rolled out a revised Direct Benefit Transfer (DBT) scheme under the Integrated Child Development Services (ICDS) to ensure timely financial support for pregnant women and lactating mothers, aimed at improving maternal and child nutrition. A key feature of this new system is mandatory biometric authentication through Aadhaar at the time of benefit disbursal. The move is intended to reduce pilferage, eliminate ghost beneficiaries, and enhance accountability in welfare delivery. However, within a few weeks of implementation, several ground-level issues begin to emerge. Many elderly caregivers, especially grandmothers caring for children in the absence of parents, struggle with fingerprint mismatch due to worn-out biometric impressions. In remote tribal hamlets, poor internet connectivity and lack of functional biometric devices cause frequent transaction failures. Local Anganwadi workers and ASHAs report that over 30% of eligible beneficiaries have not received funds, causing significant distress, especially among marginalized families who rely on this support for basic nutrition. Concerned about the impact on vulnerable groups, Ananya considers allowing alternative forms of verification, such as physical ID checks, mobile OTP, or manual register maintenance, as a temporary stop-gap measure. However, she is advised against it by the State Department, citing strict central guidelines that prohibit deviation from the biometric-based process. Meanwhile, a reputed local NGO organizes protests and contacts the media, accusing the administration of systemic exclusion and violation of Article 21 (Right to Life with Dignity). Questions: (a) Identify the core ethical dilemma involved in the case. (b) What are the options available to Ananya? Critically evaluate each of them and suggest the most appropriate course of action. (c) What steps can be taken by public institutions to ensure that the use of technology in governance does not exclude the vulnerable?
Case Study You are posted as a District Magistrate. You come to know about a situation in the village under your jurisdiction where the population is suffering from Anaemia. An initiative was taken to provide fortified rice to villagers in order to provide nutrition to them but villagers deny to eat them as they have the misconception of the rice being the plastic rice. On the other hand, the village is also influenced by the Leftist movement and you get to know that Naxalites are using this public perception for their own benefit, making it more difficult for the government to reach the people. An alternate initiative was taken by providing iron tablets to people but it created another misconception among villagers that these tablets lead to more weight of babies in pregnant mothers leading to delivery complications. Thus, it also ended in failure. (a) What are the various issues involved in the above case study? (b) How will you change the perception of the people in the backdrop of the spread of misinformation by the Naxalites?