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The Ministry of Panchayati Raj has released a compendium titled '51 Stories of Panchayats Bringing Change for Good Governance' that presents Fifty-One inspiring Case Studies of successful redressal of Public Grievances received on CPGRAMS. The compendium demonstrates how timely and effective resolution of citizens' concerns improves service delivery, strengthens accountability, enhances basic civic infrastructure, and makes a tangible difference to people's lives at the grassroots.
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The Ministry has been working towards strengthening a responsive and citizen-friendly grievance redressal mechanism through sustained efforts to address grievances received on CPGRAMS.
Prelims Practice MCQs
What is the name of the Centralised Public Grievance Redress and Monitoring System used by the Ministry of Panchayati Raj?
CPGRAMS is a Centralised Public Grievance Redress and Monitoring System used by the Ministry of Panchayati Raj to timely redress public grievances.
Consider the following statements regarding CPGRAMS: 1. The Ministry of Panchayati Raj has been using CPGRAMS since its inception. 2. CPGRAMS is a Centralised Public Grievance Redress and Monitoring System used by the Ministry of Panchayati Raj to address public grievances. 3. The Ministry of Panchayati Raj uses CPGRAMS to redress public grievances in 50 states. How many of the above statements are correct?
Statement-1 is incorrect because there is no information about when the Ministry of Panchayati Raj started using CPGRAMS. Statement-2 is correct as it directly quotes from fact #2. Statement-3 is incorrect because fact #8 states that the compendium was prepared in collaboration with the Panchayati Raj Departments of 51 States, not 50.
Consider the following two statements: Statement-I: The Ministry of Panchayati Raj has accorded highest priority to timely redressal of public grievances through CPGRAMS. Statement-II: This is reflected in the compendium '51 Stories of Panchayats Bringing Change for Good Governance', which presents Fifty-One inspiring Case Studies of successful redressal of Public Grievances received on CPGRAMS. Which one of the following is correct in respect of the above statements?
Statement-1 is correct as it directly quotes from fact #1. Statement-2 is also correct because the compendium indeed presents case studies of successful redressal of public grievances received on CPGRAMS, which supports the Ministry's priority on timely redressal.